Terms and Conditions:
Orders placed on the internet are given
priority over phone orders. Phone orders can take an additional 2
or 3 days to complete. Any orders placed without complete contact or
bank information may not be completed or in the case of orders with only a
mailing address and no phone or email address; they may be deleted without
notice. We need all the information to verify that you have placed the
order and that it is being sent to the correct address.
All new equipment is USA warranty, from the USA distributor or manufacturer,
in original factory
packages, unless otherwise specified. A 10 day "grace" period will apply
on all purchases. If you don't like it return it for a refund. See
returns listed below. No other warranty is implied or given by us.
All warranty work is performed by the manufacturer. Batteries, lamps and bulbs
have no warranty.
All prices are given in U.S. dollars.
Credit card transactions are welcome, as long as they are verified.
Any transactions may be canceled for any reason, if
they don't check out to our satisfaction. We accept MasterCard and Visa. We reserve the right to
refuse any transaction for any reason. Because of changes in Visa/Mastercard
seller agreements, items on back order may have to be charged before the items
is shipped, rather than holding the order information. Personal checks and money orders
are accepted but must clear the bank before any order is shipped.
Do not send cash!
All prices are subject to change without notice. Orders
in house will be honored during price changes as long as we have the items in
stock.
Call or e-mail us before returning any product, as we may be
able to resolve the problem beforehand. Satisfied customers are, of course, the
source of our success, so obviously we want you to be happy. Returned
items must be in original box or package and in original condition with all warranty
papers, instructions and box contents as from the manufacturer. Package must be complete including any UPC and serial number
stickers if they apply. Any items not returned will not be refunded, or a charge may be
assessed for their replacement (minimum charge 20% of the item cost, or $ 3.00
which ever is more). Damaged boxes or equipment
with removed UPC and
serial numbers will not be refunded and will be returned to sender at their expense.
On returned items, we do not reimburse for shipping charges.
Shipping charges are extra. We ship by FEDEX , UPS or US Post Office
at our option, you can specifically
request a preferred carrier and we will do our best to comply if we can.
Shipping charges are not refundable; especially if the wrong address, email and
telephone number are given and we or the freight carrier cannot deliver and the
package is returned to us. Additional charges may apply for other
services or over weight items. On oversized or overweight items that must
have additional shipping costs, we will contact you with the information and
exact total before we ship the item.
We do not ship any orders COD or Drop shipped. We are not
responsible for length of shipping times, lost packages or misplaced packages.
Expect shipping to take up to 2 weeks, unless shipped by AIR or Fed Express.
Rush, express or next day air shipping is not available internationally. APO
and certain Non-continental USA addresses may also have an extra delivery fee
attached.
All our prices are fair and a value for the
service and product received.
Not responsible for typographical or transcription errors.
All
pictures are used for illustration purposes only and may not always depict the
product advertised, or its current packaging.
All products are sold as is.
We hope you enjoy what you purchase from us and find it truly useful.
We hope the service we provide is better than any other vendor you have used.
If not let us know.
Not
all prices show on website may match the showroom price.
and
credit and debit cards.